AI Giving Customer Experience a Boost in 2024

Faith McGee 12/28/23 Faith McGee 12/28/23

AI Giving Customer Experience a Boost in 2024

Harnessing AI for CX in 2024

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9 Reasons Metrics Can Be Controversial

Faith McGee 12/27/23 Faith McGee 12/27/23

9 Reasons Metrics Can Be Controversial

Why are metrics so controversial at companies? Find out.

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Experience Measurement -Why and What

Faith McGee 12/26/23 Faith McGee 12/26/23

Experience Measurement -Why and What

When you want to measure the right metrics…

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ROI of Inclusive Design

Faith McGee 5/28/19 Faith McGee 5/28/19

ROI of Inclusive Design

How much money do you leave on the table?

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